http://192.168.1.231:8080/dulieusoDIGITAL_123456789/4767
Title: | Factors Contributing to the Development of the Retail Banking Services in Hanoi, Vietnam |
Authors: | Do Huu Ha |
Issue Date: | 2020 |
Publisher: | Đại học Quốc gia Hà Nội |
Abstract: | This study focuses on factors contributing to the development of the retail banking services in Hanoi, Vietnam. A four factor model is established, corresponding to four hypotheses in this paper. Based on a sample size of 615 customers and through a multiple regression analysis, results show that IT infrastructure - service channels and tangibles are factors contributing to the development of the retail banking services in Hanoi, Vietnam… |
URI: | http://192.168.1.231:8080/dulieusoDIGITAL_123456789/4767 |
Appears in Collections: | Các chuyên ngành khác |
File | Description | Size | Format | |
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factors-contributing-to-the-development-of-the-retail-banking-services-in-hanoi-vietnam..pdf | 266.43 kB | Adobe PDF | View/Open |
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