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Please use this identifier to cite or link to this item: http://192.168.1.231:8080/dulieusoDIGITAL_123456789/4767
Title: Factors Contributing to the Development of the Retail Banking Services in Hanoi, Vietnam
Authors: Do Huu Ha
Issue Date: 2020
Publisher: Đại học Quốc gia Hà Nội
Abstract: This study focuses on factors contributing to the development of the retail banking services in Hanoi, Vietnam. A four factor model is established, corresponding to four hypotheses in this paper. Based on a sample size of 615 customers and through a multiple regression analysis, results show that IT infrastructure - service channels and tangibles are factors contributing to the development of the retail banking services in Hanoi, Vietnam…
URI: http://192.168.1.231:8080/dulieusoDIGITAL_123456789/4767
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